Return & Exchanges

What is your return policy?

Any unworn item(s) with original tags still attached, in the original packaging, and purchased within 30 days can be returned for a full refund, exchange, or store credit, provided they are in the same condition that you received them in. We are not

How do I return my USA or CND order?

1. Complete the Return Form Process online. 2. Fill out the Return and select Refund, Exchange, and or Store Credit *We are pleased to announce that we now offer the added convenience of instant exchanges for both our USA & CND clients. To initiate t

How do I return my International Order?

Please reach out to our customer service team as they will be happy to assist you. [email protected] Your inquiries will be promptly responded to within 24 hours Monday - Friday except for holidays from 8:00 am - 4:30 pm PST. *Note the offi

What if I need my exchange item(s) sent out immediately?

Complete the Return Form process online. We are pleased to announce that we now offer the added convenience of instant exchanges for both our USA & CND clients. To initiate the process, simply provide your credit card information as a precautionary m

If I do an exchange order for my returned item(s), will the items be reserved until my returns are received and processed?

Unfortunately, we cannot hold your exchange item(s) as the inventory is fluid – we recommend that you choose ‘refund’ for your returned item(s) and immediately place a new order on our website: www.noelasmaruniforms.comOr select the Instant Exchange

My style/color/size(s) are sold out that I want to exchange for – what can I do?

Get in touch with our support team at: [email protected] - they will be able to do a pre-order for you and your item(s) will automatically ship when the inventory is available. *Please note that our inventory is fluid. A pre-order ensures y

Do I have to pay for shipping on my exchange order?

We cover the shipping cost for you on exchanges within the continental USA ONLY.

I need to exchange for a different size, but I’m not sure what size I should get. Can you help with sizing and fit?

Please review the size chart located below the style number of the item. Also, check out the reviews by clicking on the stars right above the color icons – scroll down and you will see them below. Our pieces fit comfortably and stretch so if you are

Do you refund my original shipping cost?

Unfortunately, we are not able to refund any shipping costs.

Can I return my items that were on a special limited time promo for a refund or exchange?

Yes, we are happy to accept them for a refund/exchange as long as they are in their original condition & package, with tags attached within 30 days, and meet our return requirements.

Can I return my items that were on your Clearance page and are on a final sale?

Yes, we are happy to accept them for store credit or exchange only as long as they are in their original condition & package, with tags attached within 30 days, and meet our return requirements.

How long does it take to process a return or exchange?

Returns by mail – how long will it take to receive my refund?. Once we receive your item(s) at our warehouse, you will receive a notification that your item(s) have been received. Please allow 10 business days following the notification for us to pro